Richtlinienübersicht

Product Support Policy

Updated on: August 8, 2023

Effective on: August 8, 2023

 

Narwal (“We” or “Narwal”) does our best to provide continuous security updates for our hardware products. The security updates include the latest security patches, security vulnerability fixes, and other necessary security improvements.

Narwal will maintain the security updates for at least 2 years from the launch day of products. The support for security updates may vary according to models of the products and is therefore subject to the actual situation.

We will regularly publish the security updates of Narwal hardware products here, and we encourage you to regularly review this Policy.

Category
Model
Launch Date
Clean Robot J1 November 11, 2019
Clean Robot J2 November 11, 2021
Clean Robot J3 September 1, 2022
Clean Robot J4 August 15, 2023
Clean Robot J4 Lite August 15, 2023
Clean Robot Narwal T10 June 1, 2021
Clean Robot Narwal Freo September 15, 2022
Wet Dry Vacuum S1 May 10, 2023
Wet Dry Vacuum S1 Max October 8, 2023

 

*Disclaimer:

  1. The information on this page is for reference only, and the actual situation is subject to the security updates and applicable product models received by your App.

  2. We may modify this Policy from time to time, and we encourage you to regularly review the latest version to understand the security updates of Narwal hardware products.